Our new Online Event platform has been designed to give visitors a more valuable experience,
creating more opportunities to meet and connect with your industry.
Download your how-to-guide now!
Let everyone know who you are by setting up your profile correctly.
Download the guide to see how!
Find out how to message your potential new partners or reconnect with your contacts!
Looking for a specific exhibitor? Find out how to, by downloading this guide!
Make sure to attend our insightful content sessions. Find out how to search for a session,
add it to your calendar and how to join, by downloading the guide below!
Frequently Asked Questions
How do I update my profile?
Once you login to your profile, you’ll be able to add information to your profile. Your name, company and job title will be included automatically from your registration. You can also upload a personal profile picture. We highly recommend choosing the product categories you’re interested in for the virtual event, to allow for effective networking.
I’ve forgotten my password, can I reset it?
Yes, to reset your password, click on the text to reset your password on the login pop up window.
How do I add sessions to my schedule?
In the education section of the platform, you can view all the sessions, and simply click ‘+ to my schedule’.
When do the sessions take place?
The technical conference sessions and the Sustainability Corner presentations will be available for you to watch on demand at any point during the online event. The Marketing Trends presentations will take place the first week of the online event, and you can check when they’re happening in the Education section of the platform.
How do I view sessions?
To view a conference session, you just need to click on the session information. If on demand, you can watch it at any point. If scheduled like the Marketing Trends presentations, you’ll be able to see when the session is about to start and join.
How to I message exhibitors?
If you would like to message an exhibitor, you can either click on their on their profile, or click on the * on their contact card to see the messaging option.
How do I arrange meetings with exhibitors?
To send a meeting invite, you can either click on their on their profile, or click on the calendar icon on their contact card to see the messaging option. You can schedule meetings either online or in-person.
Where can I view my favourites?
You can view your favourite in your profile. To navigate to your profile, click on ‘Profile’ on the top right of the virtual platform.
Where can I view my favourites?
You can view your favourite in your profile. To navigate to your profile, click on ‘Profile’ on the top right of the virtual platform.
Can I see exhibitors relevant to my interests?
Yes, please go to the All Exhibitors or All Products tab. There you will be able to filter out the categories you are most interested in.
I’m having trouble with the platform, who can I contact?
Please contact our customer services team, and they will be happy to help. You can contact them via the online form here.
Where can I find my badge for the event?
You can find your digital badge directly within the Smart Event app and desktop platform.
How will I know if an exhibitor has received my invitation for a meeting?
Go to My Profile tab and then My Meetings, and within this tab you will be able to see the status of all your meetings.
Do the meeting hours show in the correct time depending on the country?
When you select the meeting time, you can either view in your time or the event time.
If I am interested in specific products, where do I find more information?
Go to the All Products tab and use the filters to search for the relevant products. If you are interested in learning more about a certain product, you can reach out to the exhibitor directly to set up a meeting to find out more.